If you are a new user and not registered,
please register to get access to this application. If you are already registered with this service, then
you can use your existing User Name and Password to enter into this application
by Clicking here .
In order to register, click on "Register
Here" link on the Home Page
or Click here to Register.
A registration form appears on the screen.
Fill all the details on the form and submit them. Choose your "user
name" and "password" and please make sure that you don't forget the
Once your registration is active your can
use your "user name" and "password" to login into the application. Enter
user name and password and click on login button to enter into the
Successful login will redirect to the Online Booking Page. Follow the
instruction there after as per your query to use this service.
e-Tickets can be booked upto 4 hours prior to departure time
of the bus from orginating station of the route. Within 4 hours prior to the Departure Time of the Bus
from the orginating station of the Route, Tickets can only be
booked from HRTC Counters.
For availing Smart Card or Senior Citizen Smart Card
Discount, Please book single seat.
After attempting e-Tickets, Please check your accounts
booking history to confirm the e-Ticket. If the e-Ticket is appearing in your
booking history only then it is booked.
If amount debited from your account and e-Ticket is
not appearing in your accounts booking history then please email Card Holder
Name, Amount of Transaction and Date of Transaction at
firstname.lastname@example.org for refund. The refund
will be processed with in 7-10 days of receiving email. It takes minimum 3-4
days i.e Banks settelment cycle to get the refund amount reflected in your
account after receiving confirmation email from HRTC.
The e-Tickets can only be cancelled by the User himself upto 4 hours prior to the
Departure Time of the bus from the Orginating Station of the Route by logging in to his/her account and then clicking on
Print/Cancel link shown against the e-Ticket. e-Tickets can not be cancelled with in 4 hours
prior to the Departure
Time of the bus from the Orginating Station of the route through any mode. For
detailed Cancellation charges, please read Terms and Conditions.
For example : If an e-Ticket is booked from Shimla-Delhi for Rampur-Delhi route departing at 5:00PM from Rampur (Orginating Station of the Route)
and 9:30PM from Shimla ( Source of the Passenger), then the cancellation rules will be applicable from the Departure Time from Rampur (Orginating
Station of the Route) and not from Shimla (Source Station of the Passenger e-Ticket). This e-Ticket can be cancelled by the user himself upto
1:00PM. No cancellation will be allowed for this e-Ticket after 1:00PM through any mode.
No Email request will be entertained for
the cancellation of e-Tickets .